Refund policy
Returns & Refunds
Made to order
Every AMUGE piece is printed after you order it. There is no stock, and nothing we make can be resold. For that reason we cannot accept returns, exchanges, or cancellations for size, fit, color impression, or change of mind. Please choose carefully before checking out.
Sizing
Our garments follow US sizing and run relaxed. The full measurement chart is on every product page under "Size guide." Compare it against a shirt you already own and like — that's the most reliable way to get it right.
Cancellations
Production begins as soon as your order is confirmed, so orders cannot be canceled or modified after checkout.
If something is wrong with your order
We stand behind what we make. If your item arrives misprinted, damaged, stained, or if you received the wrong item, we will remake and reship it at no cost to you.
- Email hello@amuge.shop within 14 days of delivery.
- Attach a clear photo of the problem and a photo of the shipping label on the package.
- Once confirmed, we'll produce a replacement and ship it out.
Do not send the item back. We handle these cases by photo, and packages returned without prior agreement can't be received or processed.
Lost or damaged in transit
Contact us and we'll review the case with the carrier, then remake or refund. If a package is returned to us because of an incorrect address or repeated failed delivery, reshipping is at your cost.
Refunds
We issue refunds only when a replacement cannot be produced. Approved refunds are returned to your original payment method within 10 business days.
Questions